Key Health Indicators: The Foundation for Maintaining Healthy #Lync Servers

Learn about KHI metrics in maintaining healthy servers for the various roles and functions in Lync 2013.



#Lync Call Quality Methodology poster

Learn about CQM, the Call Quality Methodology for Lync 2013 and 2010 that helps you find and eliminate issues affecting call quality and user experience for Lync implementations that include enterprise voice features.


#Lync Meeting Update Tool

The Lync Meeting Update Tool helps you update your Lync meetings. When your account switches servers, your Lync Meeting links need to be updated so others can join your meeting. This tool finds your meetings with outdated links and automatically sends updated meeting invitations to participants.


NEW: Passive Authentication for Lync 2013 Mobile Client

There is a new release for the Lync 2013 Mobile client. It now supports certificate and passive authentication!!


What’s new in version 5.2:
•         Join a meeting even if you don’t have a Lync account
•         View more information about meeting participants
•         Support for certification and passive authentication
•         Pin a contact to your home screen for quick communication
•         Easily start a conversation with a group
•         Microsoft Customer Experience Improvement Program support

Windows Phone:



Microsoft Lync Server 2013 Protocol Workloads Poster

A must have for every Lync engineer!

Detailled information regarding the protocols for every workload in Lync Server 2013.

#Lync Server CU2: Planning for and Deploying Two-factor Authentication

Since the release of Lync Server 2013 CU2 there is a way to support two-factor authentication on Lync Server 2013.

Two-factor authentication provides improved security by requiring users to meet two authentication criteria: a user name/password combination and a token or certificate. This is also known as “something you have, something you know.” A typical example of two-factor authentication with a certificate is the use of smart cards. A smart card contains a certificate associated with the user account, and can be validated against user and certificate information stored on a server. By comparing the user information (user name and password) to the certificate provided, the server validates the credentials and authenticates the user.


Read all about it in the following articles:


Test Lab Guide: Configure an Integrated #Exchange, #Lync, and #SharePoint Test Lab

A great resource for building your own Lync, Exchange and SharePoint Demo Lab!


Step-by-step instructions to create a test lab containing integrated servers running Exchange Server 2013, Lync Server 2013, and SharePoint Server 2013.





Announcing the Release of Lync Server 2013 Multitenant Hosting Pack

The Microsoft Lync Server 2013 Multitenant Hosting Pack enables service providers to sell value-added Lync-based solutions to small and midsized customers. Partners can customize their offerings with value-added services beyond what is available in Lync Online by integrating third-party applications, as well as bundle offers with additional network services, hardware and ongoing support.

Due to the infrastructure requirements of a single-tenant Lync Server, it is not economical to host the service for customers with less than 300 users. In addition, the standard on-premises Lync Server cannot be securely configured in a multi-tenant architecture deployment. The hosting pack topology, based on Lync Online, enables partners to offer a more cost-effective topology to manage a large number of tenants with fewer users, which makes the offering compelling to SMB customers.


Provisioning Guide for Lync-Skype Connectivity

Lync Online and Lync Server both support connectivity with Skype. This connectivity allows Lync and Skype users to communicate with each other, add each other as contacts, and see each others’ presence. This guide for Lync Online administrators and Lync Server Administrators describes how to enable connectivity between Lync and Skype users.

Skype Lync Example


In order for Lync and Skype users to fully communicate with each other, the following requirements must be met:

Skype user must be logged into their Skype client with a Microsoft Account (MSA).

Lync users must be enabled for public IM connectivity by their Lync administrator.

When a Skype user adds a Lync contact, verify that below the contact’s name the word Lync appears. This indicates that a Lync URI was found.

When a Skype user adds a Lync contact and zero search results are returned for that Lync domain, the PIC provisioning process may not have completed or the Lync domain has not yet been set up.

Lastly, depending on the privacy settings of the Lync and Skype users, IM and presence may not work until contacts are accepted by each user.

#Lync Server 2013 Whiteboard Archiving Viewer

In Lync Server 2013, the whiteboard(s) used during the meetings is archived as an XML file into the archiving store (file share if using database or Microsoft Exchange 2013).  You can use this tool to convert Lync Server 2013 whiteboard content archived by Lync Server 2013 Web Conferencing service, into an HTML5 format, so you can view the whiteboard in a supported browser.


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