Lync Exchange Integration Troubleshooting Guide

During some troubleshooting Exchange integration with the Lync Client I discovered that the Lync client uses DNS for finding the Exchange autodisccover location instead of the way Outlook discovers it by SCP in Active Directory.

The problem was that the Lync cliënt could not discover EWS and didn’t update the enhanced presence (out of office and in a meeting). In the Lync configuration information panel it displayed:

“EWS not Deployed”

This guide saved my day and after the creation of the right SRV record it solved the problems!


Over salpoels
Consultant Unified Communications

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